CDVDBurn 3 Support
If you encounter problems during use, there are various ways and resources to get help.
A small but steadily growing list of Frequently Asked Questions along with their answers
has been compiled. Maybe your question is already answered?
List of supported drives
There is a list of supported drives available - those
drives were extensively tested during development of CDVDBurn 3 and should work fine
"out of the box". Your drive is not listed there? Don't worry - chances are good that
it will work anyway. Please email us
to arrange access to a test version for evaluation.
CDVDBurn Support Mailing List
There is an active support mailing list for CDVDBurn 3 customers available. You can
subscribe here. Alternatively, send an email to
with "subscribe" in the subject field.
You need help with a specific problem? Email us. Our
support has accumulated decades of experience regarding hardware and software involved in CD/DVD/BD writing
and has also access to the ultimate product documentation - the source code.